Last reading
What is switched on.
Every module, and whether it is live, in shadow or not available — read from the running system each time you open this page. If the read fails, we say so.
liveRunning for real customers.
shadowRunning and deciding, sending nothing to customers yet.
n/aNot available in that market.
| Module | Pakistan · UAE |
|---|---|
| Delivered CACAd spend divided by the orders the courier delivered. Worked out again each night, once spend and courier data arrive. | PK · liveUAE · live |
| Platform attributionEach order is credited to one ad platform, by its last click, then checked against the courier record. | PK · liveUAE · live |
| Commerce GraphFollows every order to exactly one ending: delivered, returned, cancelled or still moving. | PK · liveUAE · live |
| Impact ledgerIn the app: generated and saved rupees, kept in separate totals, for a period you choose. The public proof count uses the generated part only. | PK · liveUAE · live |
| Reconciliation alarmFlags cash a courier collected but has not paid you. It only reads; it changes nothing. | PK · liveUAE · live |
| Ad PilotChecks your ad accounts every hour of the working day and suggests changes. It cannot change your ads — a person presses the button. | PK · liveUAE · live |
| ECHO — cart recoveryFollows up on WhatsApp when a shopper leaves at checkout. | PK · liveUAE · live |
| Parcel+ — upsellOffers one add-on after the customer confirms, before the parcel is packed. | PK · liveUAE · live |
| BLOOM — retentionAfter-purchase messages: feedback, reviews and reorder reminders. | PK · shadowUAE · n/a |
| LOOP — relationshipsDrafts one-to-one messages to repeat customers; a person presses send. | PK · liveUAE · live |
| Customer VoiceTurns what customers actually wrote into wording for your next ads, quoted exactly. | PK · liveUAE · live |
| Order deskEvery Shopify order copied in as it arrives, and confirmed before anything goes to a courier. | PK · liveUAE · live |
| Courier trackingYour courier connections, and how deliveries actually end, city by city. | PK · liveUAE · live |
| RTO RescueParcels heading back to you, from three couriers, in one list. | PK · liveUAE · n/a |
| WhatsApp InboxA shared WhatsApp inbox that shows the order beside each conversation. | PK · liveUAE · live |
| Crew — tasks and team chatYour team’s tasks and chat, inside Graymat. | PK · liveUAE · live |
| Ask from your AI appAsk about your business from an AI app. Answers use only your brand’s data and cannot change it. | PK · liveUAE · live |
| Graymat pixelRecords visits on your own storefront and joins them to the orders that followed. | PK · liveUAE · live |
| Public proofThe live figures on graymat.ai are read from here. | PK · liveUAE · live |
Module states as of 1 Oct 2026
These are the states in our own operation. What works in your account depends on what you connect — see what you need.
Is it up?
An independent service checks the app every 5 minutes, from outside our servers.
Reading the outside monitor…UptimeRobot checks app.graymat.ai every 5 minutes.
checkingChecked every 5 minutes by UptimeRobot, outside our servers · not market-scoped · the independent source